ANALYST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Analyst - Inbound Chat - Customer Operations (Pune)

Analyst - Inbound Chat - Customer Operations (Pune)

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We're seeking a driven and passionate Associate to join our growing Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our online chat platform. You'll offer exceptional service, handling a wide range of questions in a timely and professional manner.

If you have a proven understanding of customer service principles, are proficient with technology, and possess excellent communication abilities, we encourage you to consider this opportunity.

  • Duties include:
  • Interacting to customer questions via live chat
  • Resolving with technical issues and providing product information
  • Maintaining accurate customer records in our platform
  • Collaborating with other departments to ensure a seamless interaction

Join Eclerx as an Inbound Chat Analyst in Pune

Are you driven about providing excellent customer service? Do you have a knack for communication with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of interaction for our customers via live chat. You'll address their queries, offer support, and maintain a positive customer experience.

At Eclerx, we offer a vibrant work environment where you can develop your skills and contribute in our success. We also provide competitive compensation and benefits packages to ensure our employees are valued.

If in this exciting opportunity, please submit your resume today!

Customer Operations : Inbound Chat Analyst Opportunity at Eclerx Pune

Are you a passionate individual with strong customer service skills? Do you excel at helping users resolve their queries in a timely and effective manner? If so, then this rewarding Live Chat Specialist Role at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are passionate to providing exceptional customer get more info service. Our team of talented individuals work together to offer a smooth customer experience.

  • As an Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Addressing to client requests via live chat in a professional manner.
  • Resolving common concerns effectively and efficiently.
  • Directing complex issues to the appropriate team .
  • Maintaining a helpful customer experience.

If you are ready to join our dynamic team and make a real impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is looking for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this important role, you will be the initial touch for our valued customers, providing exceptional support via live chat. If you have a solid understanding of customer service principles and a knack for address customer queries effectively, we encourage you to apply!

  • As an Inbound Chat Analyst, you will: Provide prompt and efficient support to resolve customer inquiries
  • Responsibilities include: Identifying and escalating complex issues to appropriate teams
  • Qualifications: Strong problem-solving abilities

We offer a stimulating work environment and the opportunity to grow your career in a leading organization. Apply today and become part of the Eclerx team!

Launch Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional customer service skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect springboard for you!

At Eclerx Pune, we are dedicated to providing our customers with a exceptional experience. As an inbound chat analyst, you will be the main representative for our clients, handling their concerns in a timely manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Analyst - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a passionate individual with strong customer service skills? Do you enjoy resolving customer inquiries in a fast-paced environment? If so, then this challenging opportunity at Eclerx might be perfect for you! We are presently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Specialist , you will be the first point of contact for our valued customers, offering timely and effective solutions to their inquiries. You will leverage your knowledge to resolve a spectrum of customer issues through our online chat platform .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a results-oriented individual with strong communication skills and a passion for delivering exceptional customer experiences, we encourage you to apply!

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